Policy
Privacy
How ShowTime collects, uses, stores and protects your information. Effective 28 August 2026.
Information we collect
When you contact or book with us we may collect: your name; your mobile or WhatsApp number; your email address; the booking date and preferred time; the number of guests; the celebration type, such as birthday, anniversary, proposal or other events; decoration and surprise requirements; payment and transaction details; and anything you give us voluntarily through forms, WhatsApp, Instagram, Facebook or our website.
How we use your information
To respond to your enquiries, confirm and manage bookings, provide decoration and surprise-planning services, communicate booking details and updates, process payments, provide customer support, improve our services and customer experience, and send promotional offers or updates where permitted.
WhatsApp, Instagram and Facebook
If you contact ShowTime through WhatsApp, Instagram, Facebook or other social-media platforms, your communication may also be subject to the privacy policies of those platforms. We use information provided through these platforms only for legitimate business purposes such as responding to enquiries, managing bookings and providing customer support.
Sharing of information
ShowTime does not sell or rent your personal information to third parties. We share only what is necessary, with trusted service providers or partners, and only when required to process payments, complete your booking, arrange cakes, decorations, food or other requested services, operate our website or business systems, or comply with legal or government requirements.
Payment information
Payments may be processed through third-party payment providers. ShowTime does not intentionally store complete debit-card or credit-card numbers, UPI PINs, CVVs or banking passwords. Payment providers may process your information according to their own privacy policies.
Photos and videos
We may take photographs or videos during celebrations for promotional purposes. We will seek appropriate permission before using identifiable customer photographs or videos for marketing, social media, advertisements or other promotional activities. If you do not want your photographs or videos used this way, please tell our team.
Data security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We keep personal information only for as long as reasonably necessary for booking records, customer support, business operations, legal requirements or legitimate business purposes. You may request deletion of your personal information, subject to anything we are required by law to retain.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance and provide a better experience. Third-party services such as analytics or advertising platforms may also use cookies or similar technologies according to their own policies.
Your rights
Depending on applicable law, you may ask what personal information we hold about you, request correction of inaccurate information, request deletion of your information, withdraw consent for certain communications, and opt out of promotional messages. To make a privacy-related request, use the contact details below.
Children's privacy
Our services are intended to be booked by adults, or with appropriate adult involvement. We do not knowingly collect personal information from children for independent marketing purposes.
Changes to this policy
ShowTime may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact us
Email showtimepdy@gmail.com with any privacy question or request — what we hold about you, a correction, or a deletion. You can also ask any branch.
Questions about any of this? Call the branch you booked with — they can answer directly.
